🛡   10-Year Guarantee

💳   0% Finance Available

🏠   Family-run, Oxfordshire

REVIEWS

4.9 stars. 100+ Oxfordshire customers.

Every review is verified. Filter by town to see what people in your area say.

Google

4.9

114 reviews

Trustpilot

4.8

52 reviews

Trader

5.0

Endorsed 2026

Facebook

4.9

38 reviews

Sarah M.

"Honestly the easiest tradespeople we've ever used. Quoted clearly, arrived on time, finished by lunch. The water feels completely different already."

Bicester · April 2026

David R.

"Got three quotes. Pure Aqua was the cheapest AND the only one to put it in writing. No pressure, no upsell. Just a good install."

Witney · April 2026

Hannah W.

"My daughter's eczema has materially improved since the install. That alone is worth it. The salt subscription is genuinely hassle-free."

Abingdon · March 2026

James L.

"Just bought our place in Kingsmere. Pure Aqua came out the following Tuesday, installed by lunchtime. Wish we'd done this in our old house."

Bicester · March 2026

Tom B.

"From quote to install in 8 days. Quick, clean, professional. The before/after photos on the boiler are quite something."

Banbury · March 2026

Lisa K.

"I was nervous about pipework under the kitchen. They wrapped the whole area, vacuumed everything up, took the cardboard with them. Better than I'd hoped."

Oxford · February 2026

Sam P.

"The finance bit was completely painless — no deposit, instant decision, signed in 5 minutes. £47 a month is genuinely affordable."

Didcot · February 2026

Rachel D. ·

"Six months in. Bathroom hasn't had a limescale stain since. The salt arrives like clockwork. Couldn't be happier."

Witney · February 2026

Andrew J.

"They notified Thames Water for me — I didn't even know that was a thing. Felt like a properly run business from start to finish."

Abingdon · January 2026

Eleanor T.

"Living in a historic terrace, I was worried about the old plumbing, but the team handled it effortlessly. No more scrubbing lime scale off the glass shower screen every single day."

Oxford · May 2026

Oliver G.

"Brilliant service from start to finish. They explained exactly how the water softener works and set up the automatic salt delivery. I haven't had to think about it since."

Oxford · April 2026

Mark D.

"The difference in our appliances is night and day. The washing machine smells cleaner and the kettle doesn't look like a chalk mine anymore. Worth every penny."

Banbury · May 2026

Chloe H.

"Super tidy installation in our new build. The engineer tucked the unit neatly under the sink with zero wasted space. Friendly, professional, and prompt."

Didcot · March 2026

Robert P.

"Highly recommend Pure Aqua. They did a quick site survey, gave us a transparent price, and the installation was completely seamless. Very happy customers."

Bicester · May 2026

Megan F.

"Our skin and hair feel so much softer after just two weeks. I used to buy endless bottles of hair treatments, but turns out it was just the harsh Witney water!"

Witney · April 2026

Simon W.

"Very professional setup. They took the time to show me how to bypass the system for garden watering, which was a nice touch. Top-tier customer support."

Abingdon · February 2026